Shipping & Returns
Shipping
Processing time
Please allow to 2-3 business days to process a typical order. Orders that include custom-ordered styles may take up to 7-14 business days to ship.
Estimated shipping times
North America: 4-7 business days
We'll do our best to meet these shipping estimates, but cannot guarantee them. Tracking information will be sent once the order has been processed and shipped. Orders placed over a weekend will be shipped the following business week.
Customs and import taxes
We currently only ship within the United States.
Returns & Exchanges
We gladly accept domestic returns, exchanges, and cancellations.
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
Buyers are responsible for return shipping costs.
Please contact us for return authorization with "Return Request" and your Order Number in the comments line. Please include a description of the reason for your return, along with the product name, type, color, etc.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
Custom or personalized orders
Items on final sale
Conditions of return
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact us if you have any problems or questions regarding your order.